• BIST 102.270
  • Altın 149,533
  • Dolar 3,5485
  • Euro 4,2033
  • İstanbul 22 °C
  • Ankara 15 °C

Maersk Line Still Fixing the Damage from Cyberattack

Maersk Line Still Fixing the Damage from Cyberattack
Weeks after the global "Petya" malware attack took down multiple computer systems at Maersk Line, the leading container carrier is still working to bring its operations back to normal.

In a statement Friday, Maersk gave an update on its "road to full recovery," and it recognized the reputational effects of the attack. "You may still encounter delays in response time and feel reluctant to return your full booking volumes with us," Maersk wrote. "Rest assured that no one feels more committed to alleviate your concerns, and we are diligently working through backlogs and manual processes to be able to serve you effectively again."

Maersk also detailed the services that are still down and the timeline for bringing them back up. Its feature for transport plan notifications, which includes notices of ETA, still remains down. Likewise, the line's online cargo readiness checklists are still unavailable. The line says that both features will come back up again on Monday. Container tracking, transport plans, documentation and invoices are still available through its online portal.

For import deliveries, Maersk noted that some locations are still using manual processing to handle paperwork, and said that it is working hard on switching back over to the usual automated methods. 

Regional updates provided a detailed picture of the ongoing disruption. In an update for northwest Europe, Maersk Line said that bookings through INTTRA and through My.Maerskline were proceeding normally, but that EDI connection bookings are "coming through our system very slowly." In addition, Maersk said that cases submitted for case management were still pending because "it is taking time for our employees' access to be restored." In Scandinavian ports, the line is still not accepting IMO dangerous cargo classes 1, 5.1 and 5.2 (explosives, oxidizing agents and organic peroxides, respectively). 

To reduce the financial effects of the cyberattack on customers, Maersk Line is waiving certain penalty charges like cancellation fees, late gate fees and manual booking fees for the period from June 27 through July 12. The details vary by region. In addition, it is waiving demurrage and detention for the period from June 27 through July 9. 

This news is a total 656 time has been read
  • Comments 0
    UYARI: Küfür, hakaret, rencide edici cümleler veya imalar, inançlara saldırı içeren, imla kuralları ile yazılmamış,
    Türkçe karakter kullanılmayan ve büyük harflerle yazılmış yorumlar onaylanmamaktadır.
    Bu habere henüz yorum eklenmemiştir.
Other News
  • ICTSI to operate two poerts in Papua New Guinea25 September 2017 Monday 17:03
  • Diamond Offshore in negotiations for Chinese drillship25 September 2017 Monday 16:01
  • GC Rieber Shipping secures CSV extension25 September 2017 Monday 15:16
  • Cochin Shipyard plans dramatic expansion across India25 September 2017 Monday 14:49
  • Iran and Kazakhstan from shipping JV25 September 2017 Monday 14:05
  • DP World, Suez Canal to Build Egypt El Sokhna25 September 2017 Monday 13:23
  • Transocean Retires Six Floaters25 September 2017 Monday 12:46
  • Navy to Change USS Fitzgerald’s Homeport to Pascagoula25 September 2017 Monday 12:19
  • Twice-Rejected U.S. LNG Exporter Tries Again25 September 2017 Monday 11:36
  • Water and Sand Weighing Down Casino Ship25 September 2017 Monday 00:02
  • All Rights Reserved © 2006 TURKISH MARITIME | İzinsiz ve kaynak gösterilmeden yayınlanamaz.
    Phone : 0090 212 293 75 48 | Fax : 0090 212 293 75 49 |