UI Cruises finished second in the categories of customer service by hone e-mail service. The survey covered 20 major cruise companies.

According to the findings, the average waiting time for consumers calling TUI was six seconds. Inquiries received by phone or e-mail, were always answered fully and individually answered in a timely fashion. The company"s website was also rated for clarity, ease of use, and visual appeal.

www.turkishmaritime.com.tr